Direct Service Volunteers go through intensive additional volunteer training and sign a 2-year commitment contract to be able to assist advocates and provide support for Shelter and Outreach departments including but not limited to:
- Answering crisis calls and providing resources to clients over the phone.
- Transporting individuals into the shelter and facilitating emergency shelter intakes.
- Providing support, information, and referrals to clients.
- Assisting with daily operations of shelter: donations, supplies, cleaning, and organizing.
- Support individuals seeking remedy in the courts through civil orders of protection.
- Provide support for youth services and youth programming.
- Support group childcare.
- Meeting clients to drop off requested items.
- Attending courthouse open hours with advocates.
- Transporting clients for sexual assault forensic exams.
